1. What lenses are available with MAWU sunglasses?
CR-39 Polarized Lens
CR-39 is a lightweight, organic material that is almost entirely opaque in the ultraviolet range and transparent in the visible spectrum. CR-39 lenses have a unique scratch resistant coating on them, making it the perfect material for eyewear.
CR-39 lenses provide 100% UVA/UVB protection and can sustain continuous use in temperatures up to 100ºC and up to one hour in 130 ºC. CR-39 is also resistant to gamma radiation, material fatigue, aging and most other chemicals.
WCR-39 Polarised lenses significantly reduce glare and aid in ensuring you have clear vision while carrying out your day-to-day activities.
2. Is it possible to buy corrective lenses with MAWU sunglasses?
It is currently not possible to add prescription lenses to your MAWU sunglasses. Innovating new sunglasses designs is a priority for MAWU, therefore this may be a possibility in the future.
SHIPPING & RETURNS
3. How much does shipping and returns cost?
Shipping and returns within South Africa is completely free, while international shipping carries a cost of R400.00
4. Can I get my money back if I am not satisfied with my purchase?
If you are not satisfied with your MAWU sunglasses we will refund your purchase, on condition that the MAWU item is sent back within 7 days of purchase, in its original, unworn condition and that all original cases, tags and cloths are included.
Returns cannot be swapped for another style
Contact email@example.com for further assistance.
5. Can I track my order?
Yes, following an order confirmation, you should receive a second email with your tracking number once your order has been shipped. If you do not receive a shipping confirmation email, contact firstname.lastname@example.org
BUY ONLINE & CUSTOMER SERVICE
6. How do I know the right size for my sunglasses?
For the majority of people, more than 90% of our customers, our standard size offers the correct fit. However, if your Acetate sunglasses are not a perfect fit or need to be reshaped, you can find out more about reshaping your acetate frames here.
7. There is a mistake with my order, am I able to cancel it?
If you make a mistake with your order, you will not be able to cancel your purchase straight away. However, you will be able to return your purchase for a full refund, if you meet all the necessary requirements.
8. How do I contact MAWU Customer Services?
To contact MAWU Customer Services drop us a line at email@example.com
9. Is it safe to shop on mawueyewear.com?
Yes, it is! All of your payment information is kept safe and secure with our Merchant banks. We do not keep any of your credit card details.
10. Do you have a physical store location I can visit?
No, MAWU operates out of a warehouse site located in Durban, South Africa.
11. How can I collaborate with MAWU?
If you would like to collaborate with MAWU or join the MAWU tribe of elite global influencers contact firstname.lastname@example.org